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  1. DrDoctor
  2. For Patients

For Patients

User Guides

  • How to recognise a genuine message from DrDoctor
  • Managing your contact preferences for DrDoctor notifications
  • How to open a QR code in a Digital Letter
  • I don't know about the appointment, how is that possible?
  • Video consultations

Frequently Asked Questions

  • I get 'Technical Error' or 'Access Denied' message when trying to complete my form
  • I get the error 'Letter Not Found' when opening my digital letter
  • Can I trust the phone number 07860 039092?
  • I am not able to log onto the correct hospital trust
  • I need medical advice
  • My login details are not recognised
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