Frequently Asked Questions
- I get 'Technical Error' or 'Access Denied' message when trying to complete my form
- I get an error called 'Letter Not Found' when opening my digital letter
- Can I trust the phone number 07860 039092?
- I am not able to log onto the correct hospital trust
- I need medical advice
- My login details are not recognised
- Why don't I see more info on the appointment page?
- Updating Letter Preferences
- I cannot answer the online question my provider sent me
- Making a complaint to DrDoctor
- Can I book hospital parking through DrDoctor
- Requesting transportation to or from your appointment
- Requesting an interpreter for your appointment
- Why Can't I Find My Letter Online?
- Why do I need to log in to see some appointment details?
- I don't know about the appointment, how is that possible?
- Viewing your letters online
- What is DrDoctor?
- How do I opt out of receiving communication from you?
- Where can I find my NHS number?
- Where can I find my hospital's contact details?
- How can I update my contact details?
- How do I print my letter?
- What if I don't read my letter online?